SHIPPING

 FREE standard shipping for all domestic orders in the United States

FREE international shipping for all orders over $200

$50 for standard international shipping for all other orders


Domestic Shipping

FREE standard shipping for all domestic orders in the United States.

Please allow 3-7 business days for delivery. Packages are not delivered on weekend and holidays. Delivery time occurs after processing time. See more below.  

Delivery times are just an estimate and 3rd Sibling is not responsible for delays. Rural addresses may require additional days to deliver. See other address exclusions below.

International Shipping

FREE international shipping for all orders over $260

$50 for standard international shipping for all other orders

Please allow 6-12 business days for delivery. Packages are not delivered on weekend and holidays. Delivery time occurs after processing time. See more below.  

International shipping charges may be adjusted according to the weight and/or the destination of your shipment.

Delivery times are just an estimate and 3rd Sibling is not responsible for delays by customs or the carrier. Delivery time occurs after processing time. See more below.  

Please note, the recipient of the package is responsible for all duties/taxes. These fees are not included in the price or shipping/handling charges on our website. We have no control over these charges and cannot predict what they may be. It is strongly recommended to check with your local agency for an estimate of these fees prior to placing the order. Custom policies will vary from country to country.

If the recipient refuses an international order, the package will be abandoned at the border. Because the package will not be received back by us, you will not be refunded for your purchase. Please review international orders very carefully to ensure that you have selected the correct color and size and are willing to accept the duties/taxes and brokerage fees, as we cannot cancel an order once it has been placed. 

Shipping Addresses

We do not ship to or APO/FPO addresses. We do not ship to US territories including American Samoa, Baker Island, Federated States of Micronesia, Guam, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Commonwealth of the Northern Mariana Islands, Midway Islands, Navassa Island, Palmyra Atoll, Puerto Rico, U.S. Virgin Islands, and Wake Island.

Processing Time

Our operating hours are Monday – Friday 10.30AM – 5.30PM PST.  Orders will be processed in 3-4 business days. Orders received on Friday-Sunday are processed beginning on Monday in 3-4 business days. Business days do not include weekends and holidays. Please allow 1-2 extra processing days during holiday season.

Some orders may require credit card or address verification and may result in additional processing time. We do this to ensure your safety and prevent fraud. Please note, we may sell out of an item while attempting to contact you for necessary information. 

Pre-sale

Orders with pre-sale items will ship once items are available. 

Track Your Order

We will be able to send you a tracking number once your order has been accepted and your package has been shipped out from our warehouse. Please allow 1-2 business days for your tracking to appear online.

Cancel/Change Order

Please email us at info@3rdsibling.com to request and let us know your order number and reason for canceling or your changes. Changes and cancellations can only be made if the order has not been processed.

Non-refundable Shipping Fees

Shipping fees are non-refundable. If you return an item or refuse any shipments from 3rd Sibling, you will be responsible for all shipping costs including the cost of returning the package to us. The amount will be deducted from your merchandise returned.

Please make sure your shipping address is correct. Orders that are returned because of an invalid address may be reshipped at your expense. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.

Refusal of Delivery on International Package

If the recipient refuses an international order, the package will be abandoned at the border. Because the package will not be received back by us, you will not be refunded for your purchase. Please review international orders very carefully to ensure that you have selected the correct color and size and are willing to accept the duties/taxes and brokerage fees, as we cannot cancel an order once it has been placed.